ACAS – Having difficult conversations
Date & Time: 03/09/2019 - 04/09/2019 10:00 am - 4:00 pm | Location: The Barns HotelMap Unavailable
One of the most challenging parts of managing performance is initiating conversations around sensitive topics.
This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff.
Tackling contentious issues in a balanced, calm and consistent way is a valued skill in all areas of life. In a workplace context these skills can help promote productivity, employee engagement and lead to an overall better managed workforce.
Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff.
Immerse yourself in a safe role-play environment where you will gain hands on experience of how to manage discussion around a range of uncomfortable subjects including personality clashes, discipline and dismissal.
This event will also cover ways to address sensitive subject matters like bullying, emotional issues, resistance to criticism and poor performance.
All delegates will receive an electronic certificate of attendance for their participation in the training.
Price £255.00 per person Please note our training events are VAT exempt.
Please call Acas on 0300 123 1150 or email firstname.lastname@example.org